Pre-Order Policy

Pre-Order Policy

Last Updated: 2026

Titan Cards & Games offers pre-orders on selected upcoming releases. This policy explains how pre-orders work.

What Is A Pre-Order

A pre-order is a reservation for an item not yet released. You pay now, Titan Cards & Games holds your allocation, and we ship as soon as the item arrives at our Pinellas Park facility. Pre-order items are clearly labeled with a "PRE-ORDER" tag, an estimated ship date, and pre-order specific terms.

Payment

Pre-orders are charged in full at time of purchase, not at time of shipment. This secures your allocation and locks in your price.

Pricing

The price at pre-order is the price you pay. If our retail price changes between your order and release, your locked-in price remains.

Estimated Ship Dates

Every pre-order listing includes an estimated ship date based on the manufacturer's announced schedule. These are estimates — delays do occur. When delays happen, we update the listed date, email affected customers, and you can keep your pre-order or cancel for a full refund.

Pre-Order Shipping

Standard handling applies: 3 business days from receipt to ship, then 3–8 business days transit. Free shipping. Tracking included. Insurance on orders over $100.

Pre-orders ship FIFO — first orders placed, first orders shipped.

Cancellations

Cancel anytime before it ships for a full refund.

  1. Email support@titancardsgames.shop with "Pre-Order Cancellation" in the subject
  2. Include your order number
  3. We confirm within 24 hours and refund within 3–5 business days

Manufacturer Cancellations

If a manufacturer cancels a release entirely, we notify you immediately and issue an automatic full refund. No action required from you.

Combining With In-Stock Items

Default — Split Shipment: In-stock items ship within 3 business days. Pre-order ships when released. Both ship free.
Hold For Combined Shipment: Add a note at checkout. Everything ships together when the pre-order is ready.

Contact Information

Titan Cards & Games

4930 Park Blvd N, Ste 4, Pinellas Park, FL 33781, USA

Phone: +1 (727) 541-2273

Email: support@titancardsgames.shop